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Consumer Protection : Definition

“Consumer Protection is a group of laws and organizations designed to ensure the rights of consumers as well as fair trade, competition and accurate information in the marketplace. The laws are designed to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors. – Wikipedia

Inception of Consumer Protection

The industrial revolution and the development in the international trade and commerce has led to the vast expansion of business and trade. As a result of which a variety of consumer goods have appeared in the market to cater to the needs of the consumers. Also, host of services have been made available to the consumers like insurance, transport, electricity, housing, entertainment, finance and banking. A well organised sector of manufacturers and traders with better knowledge of markets has come into existence. Thereby, affecting the relationship  between the traders and the consumers making the principle of consumer sovereignty almost inapplicable.

About Consumer Protection Course

This course seeks to create an awareness about the various consumer protection rights and laws and further enable the learner to develop and implement his understanding in the real world scenario. The course also includes practical teaching of drafting of notices, complaints, affidavits and replies relating to various consumer dispute matters.

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